When preparing for important communication, most people miss the crucial step. They start thinking about what their speech, document or PowerPoint slides should look like and try to sort their thoughts from there. But the most valuable thing you can do to prepare is create an outline. A speech outline… A report outline… A presentation More…
Conversational clarity: a flexible way of selling
One-way sales methods don’t work well. Gone are the days when a salesperson would force the prospect down a rigid, one-way path. People want to make the buying decision in their own way – and we all have different buying patterns. There is no one way! Today, a salesperson needs to be flexible because the More…
